FAQ- Shipping Information
Shipping Mirage Hardwood Flooring
outside the area?
No, we are not able to ship Mirage wood floors outside the district.
We only have distribution rights that allow us to sell this
product into the Sudbury and Manitoulin Districts and surrounding
townships.
What can you ship?
Any of the other products listed on this site (steps, mouldings,
railings) are manufactured onsite and thus can be sold and shipped
to any address in N.America if it can be packaged adequately
and at a reasonable cost.
Shipping into Canada?
We typically use courier or Canada Post for small packages and
common carrier for heavier shipments. We have priced out bus
service and this is rarely a cheaper alternative. Common carriers
often charge a $50 premium for residential delivery so if you
have a business address for delivery, or can pick up at a truck
depot, it can save you money.
Shipping into the United States?
Yes, we have shipped many orders into the US, but it is always
a question of feasibility. Courier companies such as UPS can
only handle maximun 8' long bundles. Thus an 8' bundle with
multiple pieces of wood is do-able, but not a single stick
of wood as it is too easily broken in transit. Email a request
and we'll get back to you with what we are able to do
see more information on shipping
into the US.
Who pays the shipping?
We typically prepay the shipping and then add it to your invoice,
unless you have an account with a specific carrier that you
would like us to use. We will identify all shipping costs at
time of order!
What taxes must be paid?
All Ontario resident must pay PST & GST. Atlantic Provinces
pay HST and all other Canadians pay GST. Clients from the United
States and other places around the world, do not pay Canadian
sales taxes.
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